Top Features to Include While Developing a Food Delivery App

The on-demand economy is growing dramatically with the introduction of new industries. Out of all, Food is one such industry that has established its seeds in this economy at the initial stage and got huge benefits.

Some of the most popular food delivery apps such as Foodpanda, UberEats, Zomato, Swiggy, etc. have changed how people order food. These applications allow individuals to order food from anywhere and anytime.

With the Covid-19 (coronavirus) crisis, everything changed overnight. People want to stay away from being infected by a coronavirus. That’s why online food ordering and delivery apps have become more popular. People can order food online from their favourite restaurant from the comfort of their homes and get food delivered right at their doorstep. And that’s super cool.

If you are also planning to join the online food industry thinking of on-demand food delivery app development, then this is the ideal time. And the proof of this is the accomplishment of startups like UberEATS, Grubhub, DoorDash, and Foodpanda.

Key Features to Include while Developing a Food Delivery App

At the point when you consider investing in food delivery app development services, you need to know about some of the most popular features. And here I have mentioned must-have features that can assist you to build up an amazing application for your restaurant business.

Customers App Features:

Social media login: Customers can register by entering their mobile number or email id or can directly log in through social media accounts like Facebook, Twitter, Instagram, etc.

Select restaurant: After successful login, users can find their favourite restaurants based on cuisine, timings, locations and more.

Book order: After selecting their favourite food from their preferred restaurant, customers can add it to the cart and book the order.

Schedule delivery: Customers can schedule delivery times as per their convenience.

Multiple payment options: Allow customers multiple payment options like credit/debit cards, in-app wallets, or COD.

Re-order: This feature makes re-ordering easy and speedy for customers.

Order tracking: Real-time trackers will inform customers about their order status and estimated time of arrival (ETA).

Discounts and offers: Customers get to know about discounts and offers via the push notification feature and make most of all deals meant for returning or first-time users.

Push notification: With this feature, customers will be notified about the order status via in-app push notifications.

Manage Profile: Users can manage their profiles by adding their name, addresses, payment details, notification settings for an enhanced experience.

Reviews and Rating: Customers can rate the restaurant and delivery boy out of 5 based on the service they received.

Restaurant App Features:

Business profile: Partner restaurants can create a detailed profile for their restaurant.

Manage business information: For better decision-making, all the information will be displayed on the screen.

Order dashboard: Allow restaurant manager to manage all their incoming and outgoing orders.

Manage menu and pricing: Partnering restaurants can list all food items and their pricing for users’ access.

Order alerts: As soon as the order is placed, the restaurant receives an alert via pop-up notification and starts the food preparation.

Payment tracking: View all successful and pending payment details to better manage accounts in one convenient location.

Track orders: With this must-have feature, restaurants can track the orders that are dispatched for delivery.

View ratings and reviews: Restaurants can view and manage customers’ feedback. Allow restaurants to communicate with customers directly. This assists in building loyalty and also boost sales.

Help and support: Restaurants can interact with customers who have issues regarding their food orders, and resolving them instantly for augmented customer satisfaction.

Delivery Boy App Features:

Easy registration: Delivery boys can easily register themselves in the application using their email id or mobile numbers.

Create profile: After successful login, the delivery person can create their profiles by including their name, photo, address, contact details, etc.

Toggle mode: With this feature, delivery boys can set their availability (online or offline) as per their convenience.

Order requests: When the new order arrives, the delivery boy will be notified via push notifications.

Accept or reject orders: The delivery boy has options to either accept the order or reject the order. If they accept the request, the customer will be notified and if they reject the request, it will automatically be sent to the nearest delivery boy.

View order details: Delivery boy can view their all completed order and their details with this feature.

Earning report: With this feature, delivery persons can view their earnings on a weekly or monthly basis.

Admin Panel Features:

Manage restaurant: Admin can manage the restaurants by updating their area of service and other features for smoother functioning.

Manage customers: Using this feature, the admin can view the details of the customers and view their order details.

Manage notification: With this feature, the admin can communicate with customers and partners through email, messages and push notifications.

Manage profile: Admin can manage restaurants and delivery boy’s profiles such as their name, address, contact details, payment details, documents, and more.

payment and commissions: Admin can set restaurant commission rates with a per partner.

Manage offers: The admin can set offers and promo codes for customers to promote their services among the target audience.

Analytics report: With this powerful feature, the admin can see the analytics report that includes insightful data to make informed business choices.

Conclusion

Regardless of whether you’re a restaurant owner to boost sales and customer loyalty or you’re an entrepreneur investing in on demand food delivery app development, the above-mentioned features are a must to include in your application.

Article source: empowerbusinessonline.com